The "Centro Integral de Gestión del Transporte Público" (Public Transport Management Centre) (CITRAM) of the Consorcio Regional de Transportes de Madrid on a 24/7/365 basis oversees in real time the exploitation of all means of transport (urban and suburban buses, Metro, Light Rail and suburban rail), operating in the Madrid Region.
The main purpose is to provide an integrated information service to citizens the majority of whom make multi-modal trips, allowing citizens of Madrid to optimize more than 5 million daily journeys in a dynamic manner.
To that end, we work in permanent coordination with more than 40 public and private operators that are part of the transport system in the region.